The Long Tail cover
  1. Introduction
  2. iTunes Killed The Radio Star
  3. The 98 Percent Rule
  4. How Technology Is Turning Mass Markets Into Millions Of Niches
  5. The End Of The Hit Parade
  6. Long Tails Everywhere
  7. Make It, Get It Out There, And Help Me Find It
  8. The Wikipedia Phenomenon
  9. Lonely Island
  10. The Ants Have Megaphones. What Are They Saying?
  11. The Wal-Mart Effect
  12. We Are Entering An Era Of Unprecedented Choice. And That's A Good Thing
  13. What's It Like To Live In A Long Tail World?
  14. Video After Television
  15. eBay - How Far Can The Niche Revolution Reach?
  16. Coda: Tomorrow's Tail
  17. Exclusive: The Latest On The Long Tail

This site contains edited extracts from Chris Anderson's acclaimed business book The Long Tail, published in the U.K. by Random House.

The ideas from this book have spread quickly beyond just the web - and are now part of the very way we look at business and culture in the 21st century.

We urge you to read and share these ideas under the Creative Commons terms below.

(You could also just buy the book )

Creative Commons License
This work is licensed under a Creative Commons Attribution - Noncommercial - No Derivative Works 3.0 License.

Read Chris Anderson's Long Tail Blog

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The Ants Have Megaphones. What Are They Saying?

We’re entering an era of radical change for marketers. Faith in advertising and the institutions that pay for it is waning, while faith in individuals is on the rise.

Peers trust peers.

Top-down messaging is losing traction, while bottom-up buzz is gaining power. Dell spends hundreds of millions each year on promoting its quality and customer service, but if you Google “dell hell” you’ll get 55,000 pages of results. Even the word “dell” returns customer complaints by the second page of results.

The same inversion of power is now changing the marketing game for everything from individual products to people. The collective now controls the message.

For a generation of customers used to doing their buying research via search engine, a company’s brand is not what the company says it is, but what Google says it is.

The new tastemakers are us.

Word of mouth is now a public conversation, carried in blog comments and customer reviews, exhaustively collated and measured.

The ants have megaphones.

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‘Read this brilliant and timely book if you want to get a look at the future of business’
Eric Schmidt, CEO, Google

‘The natural successor to the “tipping point” in the field of big business ideas’
Guardian

"The ideas in this book are going to be talked about for the next ten years... get a copy now. It's worth it." Seth Godin

The Long Tail is now available in paperback. You can buy direct from Random House UK, Amazon.co.uk and Waterstones, or find it in any good bookstore.

Read more about The Long Tail

The Long Tail cover